Immediate Immersion

Frequently-Asked Questions

You’ve got questions. We’ve got answers.

Can I earn university credit?

Yes. Immediate Immersion offers graduate-level, university credits through the University of the Pacific.


All of our presentations, workshops, and webinars qualify to earn credits.


You can read more information and download the appropriate forms at University Credit Info.


If the specific workshop/webinar that you took doesn’t have a specific enrollment form, please choose the All Other Workshops Form. You may use this form more than once specifying the different workshop or webinar you participated in.

Can I get a Certificate of Completion?

Of course!


If you participated in our Webversity Course or one of our pre-recorded webinars, a certificate will be automatically generated upon completion.


For in-person workshops, a certificate of completion will be emailed to you after the event.

My school is tax exempt. Do we still have to pay sales tax?

No. If you are tax-exempt, you may email your tax-exempt status to taxexempt [at] immediateimmersion [dot] com or fax it to 916.367.0903 and we will gladly remove any applicable tax from your order.

When will I receive my order?

Orders are processed manually. Please allow 24 hours for processing (longer on weekends and holidays). If after 24 hours, you’ve not received your order, please send us a message.

How do I log in to view a LIVE webinar?

You will receive an email with log-in instructions generally 1 week prior to the webinar. You will also get 2 reminders–one the day before and one an hour before. Within those emails are links that are specific to you that allow you to log in to a registered webinar.


Please log in at least 10 minutes prior to make sure you are ready to go at start time.


If you missed the live webinar or wish to re-watch the webinar, you will receive a “follow-up” email after the live webinar has aired that will contain a link and password so that you may watch the recorded webinar. Generally, individual recorded webinars are viewable for 30 days after they air live and our Webversity Course is available for 12 months after registration.

How do I receive my digital products?

Our Immediate Immersion Curricula are available via Google Drive.


You will receive an email from Google Drive with the link to access the curriculum. You may also find your link in Google Drive’s “Shared with me” section.


Please allow up to 24 hours (longer on weekends and holidays) for manual processing of these orders and to receive your Google Drive link.


Our Webversity and pre-recorded webinars are available instantly from our course platform. Once registered, you’ll get a confirmation email with instructions on how to access the content.

What form of payments do you accept?

We gladly accept Visa, Mastercard, Discover, American Express, and school or business checks for all online transactions.


In addition to above, for in-person transactions, we also accept cash. Unfortunately, we do not accept personal checks.


Please make all checks payable to “Scott Benedict c/o Immediate Immersion.”


Checks made payable to “Immediate Immersion” cannot be cashed and will be returned.

How do I cancel my workshop/webinar registration?

Pre-recorded webinars are non-refundable.


LIVE workshops and webinars may be cancelled at any time and are refundable as follows:


LIVE Workshop and Webinar Cancellation/Refund Policy

  • 30 days or more prior to event: 100% refundable
  • 29 – 21 days prior to event:  75% refundable
  • 20 – 14 days prior to event: 50% refundable
  • 13 – 7 days prior to event: 25% refundable
  • less than 7 days prior to event: 0% refundable

To request a cancellation/refund, please submit the following form: Request Cancellation/Refund.

Do you offer refunds?

All purchases are final and non-refundable except as detailed below:

  • All physical products may be returned for a full refund within 30 days of purchase provided they are in new/resellable condition.
  • NO RETURNS AFTER 30 DAYS.
  • Workshops and LIVE webinars are subject to cancellation policy below.
  • Pre-recorded webinars, Digital products, CDs and DVDs are non-refundable.
  • No refunds/credit on damaged items.
  • No refunds on shipping charges.
  • Refunds of $500 or more require prior authorization.
  • All returns must be shipped to the following address:
    Immediate Immersion
    ATTN: Refunds
    607 Oak Ridge Dr
    Roseville, CA 95661
  • Returns shipped anywhere else will not be accepted.

LIVE Workshop and Webinar Cancellation/Refund Policy

  • 30 days or more prior to event: 100% refundable
  • 29 – 21 days prior to event:  75% refundable
  • 20 – 14 days prior to event: 50% refundable
  • 13 – 7 days prior to event: 25% refundable
  • less than 7 days prior to event: 0% refundable

To request a cancellation/refund, please submit the following form: Request Cancellation/Refund.

Do you accept checks?

We only accept school or business checks. We do not accept personal checks.


Please make all checks payable to “Scott Benedict c/o Immediate Immersion.”


Checks made out to “Immediate Immersion” cannot be cashed and will be returned.

Do you accept purchase orders?

Yes, Immediate Immersion accepts purchase orders.


Please place your order and select PURCHASE ORDER as form of payment and then email your purchase order to po [at] immediateimmersion [dot] com.


All payments for purchase orders must be received within 30 business days of the invoice and can be paid with either a credit card or a school check.


Please make all checks payable to “Immediate Immersion.”


For webinars, pre-recorded webinars, our Webversity Course, and Comprehensible Online, login info is given once payment has been received.


For our Immediate Immersion Curricula, Google Drive access will be given upon receipt of purchase order.

Download Immediate Immersion’s W9 info.

Do you offer district, bulk, or school-site discounts?

Yes, Immediate Immersion offers the following discounts:

  • 10% for purchasing 3-4 of the same product.
  • 20% for purchasing 5 or more of the same product.

Please contact us for questions or discount codes.

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